Stay connected with
IT Support that safeguards your systems 24/7

Streamline your office with end-to-end IT support from Master Solutions → your efficient, thorough and friendly guide to everything IT

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Proactive
IT SUPPORT
10+ years
IN THE IT INDUSTRY
Instant
response time

IT can be confusing, disruptive and frustrating - even for the most advanced

Everyday activities like
  1. Managing software updates
  2. Configuring your email
  3. Buying new hardware
  4. Monitoring your firewall
  5. Securing your network
Can be time-consuming + frustrating

Outsource your IT to
increase your productivity

1 in 5

British office workers feel that their company’s IT department is too busy to solve technical issues

25%

of employees regularly try to
solve IT issues on their own


*stats courtesy of elite business. Read more here

We’re ready to make you 20-25% more efficient

With superior knowledge and
quick turnaround, Master Solutions:

Streamlines your IT under one, trusted umbrella

for an organised + easy IT experience

Provides 24/7 remote support

so every employee has their computer working and their questions answered

Updates all your software

to keep moving your business forward and enable maximum productivity

Educates your employees on IT best practices

preventing things from going unnecessarily wrong

Master Solutions takes
the responsibility off of me

Master Solutions takes off a lot of time and responsibility from me, and I can rest assured that this is a company who knows what they’re talking about. I trust them with a lot of my data because they’re experts at what they do.”

Emiliano Tagliamonte, Director, EMI Consulting Ltd.

Reliable solutions from a reliable team

We’ve perfected the art of:
Tech

We genuinely love all things tech – inside, outside and behind your screen. Our end-to-end support keeps an eye on everything going on behind the scenes so that you can take care of your business undisturbed.

By ensuring that all of your tech is secure and stable, we prevent your team from encountering any unnecessary setbacks that may occur.

Efficiency

Whether it’s a small system glitch or a large software update, we thrive on solving your problems efficiently.

With 24/7 support for your employees and fully remote access, we’re able to quickly and smoothly deal with whatever comes your way.


Communication

Beyond the fact that we’re available 24/7, strong communication is a core value of ours, and it applies across the board -- from giving you and your employees clear technical instructions, to guaranteeing no hidden costs.

Your employees can also count on a friendly relationship with an IT support team who are always understanding, transparent and honest.

Growth

In an ever-evolving industry, we’re constantly on top of the best options for your hardware and software needs.

The aim of our IT support is to move your business forward – into a more digital and secure future.

They have overseen the growth of our business...

“We are truly grateful for the ongoing support from Master Solutions, our trusted IT support provider. They have overseen the day-to-day growth of our business, and their reliable out-of-hours response has continued to be the best part of their service.”

Gideon Cowen, Director, Cresthall Property Management

Ready to see what smooth tech looks like?

Contact
Get in touch via email or phone. Our friendly team will get back to you with meeting options within 24 hours.
Meet
We’ll sit down to map out where your IT is currently holding and what you need going forward.
You’ll receive a free no-obligation quote within 24 hours of meeting.
Access
Let's get cracking
We set up any necessary hardware and have a deep dive into all relevant software, ensuring your IT is safe, stable and as efficient as possible.
Support
Our phone lines are open for your quick questions and complicated queries – ask away.
No problem is too big or too small for us to solve, and no time is too busy for us to clear when you need.

Frequently asked questions:

How do you handle my data safely and confidentially?

Any data that you want us to access is treated as sensitive information. At the core of our process is a commitment to confidentiality – whether that’s with password management, remote access or data retention.

What are your pricing structures and payment terms?

See our service page for a full range of your IT support options, and get in touch for your free, personalised quote. Contracts are structured monthly in accordance with your unique needs.

Can you fix my hardware?

Yes. Whilst we don’t offer ad-hoc support, this is a part of our comprehensive package for businesses.

Will you be able to tell us which software is available for our industry?

Of course. In addition to directing you to the right software, we’re also available to troubleshoot any software-related issues that your team may face.

How do you handle IT support requests after business hours or during weekends?

We want you to be covered and connected, even if it’s out-of-hours. Your team will
have access to out-of-hours contact information for urgent matters. Emergencies happen – and we want you to have access to IT support when you need it